View Single Post
  #1  
Old 04-04-2017, 05:13 AM
pspieg pspieg is offline
Hot Shot
 
Join Date: Mar 2016
Posts: 24
pspieg has 10 reputation points
Default Position in Queue multiple topics

Hi,

is it possible to get the position in queue for multiple topics and use this in the IVR?
So, two customers call for sales, and two call for service.
New caller goes to IVR and has to hear "you are caller 5, please wait".

Hope to hear from you,

Regards, Peter
Reply With Quote