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Old 06-02-2015, 05:57 AM
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marzahn marzahn is offline
Join Date: May 2014
Location: Among the trees in Western RI
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Question Why Use ANI to Route Calls

Originally Posted by ley1 View Post

I need to set up some digit manipulation in my AACM (not SIP trunks, no session manager) that will truncate the first 5 digits of the inbound ANI and route based on the last 5 digits. How do I remove the first 5 digits of an inbound call? Doesn't ARS only work on outbound calls?
I'm just curious as to why you do not route calls based on DNIS digits. I have found that we do not always get the ANI string. So would that not be unreliable?

I do use ANI for time to time. But I use it to "dump" callers who regularly spam or harrass our staff by using a vector routing table (VRT). I route these specific calls to a vector called Dump. It plays the intercept tones and an anouncement I recorded that says: "Your call cannot by completed as dialed ..." twice and drops the call.
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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