Thread: CMS Login Issue
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Old 02-09-2015, 11:26 PM
shaikht shaikht is offline
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Join Date: Feb 2010
Posts: 246
shaikht has 25 to 49 reputation pointsshaikht has 25 to 49 reputation pointsshaikht has 25 to 49 reputation points
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Hi,

Please check if any other user is able to login on affected PC.

Incase no one is able to login, pleas euninstall supervisor using below steps and install again:

Start, Settings, Control Panel, Add/Remove Programs
Remove CVS software
Go to Windows Explorer
When found, delete all instances and dump them from your Recycle Bin.
Go into Start, Run window
Type in "regedit"
Registry Editor window opens
HKEY_LOCAL_MACHINE (drill down)
Go to SOFTWARE
Look for Avaya folders and delete anything related to Supervisor.
Reboot PC
Reinstall CVS Software

I hope it helps.
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