View Single Post
  #1  
Old 02-05-2019, 07:20 AM
alb293 alb293 is offline
Hot Shot
 
Join Date: Jul 2011
Posts: 12
alb293 has 10 reputation points
Default Delay in connection for transferred calls

I am having a weird issue in a satellite office with a user that is experiencing a delay in connection on transferred calls. The user will call someone, get their voice mail, then dial "0" for the operator. The operator will pick up and begin speaking but the caller does not hear them, and vice versa. It takes a full second for the audio to connect. What can cause this? We have H323 phones and SIP trunking, currently. I am working on converting all phones to SIP.
Reply With Quote