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Old 04-12-2011, 08:56 AM
sleekelly sleekelly is offline
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Join Date: Aug 2010
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Default CCE Presence status of agents permanently on "logged out"

Hello,
I realised all of a sudden that the status of agents on presence is not updating. All the agents are permanently on logged out state.
What could have gone wrong as it was working before.

Thnaks
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