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Old 04-12-2011, 08:56 AM
sleekelly sleekelly is offline
Join Date: Aug 2010
Posts: 4
sleekelly has 10 reputation points
Default CCE Presence status of agents permanently on "logged out"

I realised all of a sudden that the status of agents on presence is not updating. All the agents are permanently on logged out state.
What could have gone wrong as it was working before.

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