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Old 12-06-2018, 08:42 AM
t33nya t33nya is offline
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Join Date: Oct 2012
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Default Calls conferencing together

We have a company that is using 9611g with side cars for the switchboard. Every couple of days the switchboard are telling me that calls on hold are getting conferenced together. I think it is user error but they are adamant that they are doing nothing. So two customers end up talking to each other and hanging up and calling back. Is this even possible that the system is doing this? I currently have a CM 6.3.
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