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Old 05-16-2019, 12:18 AM
markgallagher markgallagher is offline
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Join Date: May 2010
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markgallagher has 25 to 49 reputation pointsmarkgallagher has 25 to 49 reputation pointsmarkgallagher has 25 to 49 reputation pointsmarkgallagher has 25 to 49 reputation points
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System is doing exactly what your asking it to do at the moment.

With your working user right, you dial 8N and then just the N part gets given to the line as the external number.

With your ARS, you still have a user right where you dial 8N and that only passes N to the ARS. You then have an ARS that has a shortcode that will only match numbers with an 8 prefix (the 8 that your user rights short code already stripped before sending the digits to the ARS). The "Incompatible" message is the ARS not having any entry that it can match to the digits it received,

So in your current ARS setup, I think you'll find that dialing 88N would actually work but I assume that's not what you want.

Change the shortcode in the ARS to just N/Nsi/Dial/19
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