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Old 09-18-2019, 09:24 AM
thiel2 thiel2 is offline
Genius
 
Join Date: Apr 2013
Posts: 344
thiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation points
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Lets revisit how you access the Viking Ring Down from the IPO.

Are you dialing a short code? Do you have a line appearance?

If you are dialing a short code, how is it set up?

Usually you would use something like *85 / Dial / {telephone number blank} / Outgoing Line Group ID of line interfaced to Viking

If this is what you are using, add a 9 in the telephone number field, when you dial the short code the IPO will grab the line and dial the 9 then cut through the audio path
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