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Old 03-16-2016, 03:36 PM
lebon lebon is offline
Join Date: Feb 2010
Location: France
Posts: 218
lebon has 10 reputation points
Default IPOCC 9.1.6 and SFDC Connector


In my customer, I have installed SFDC Connector
The Agnet connection = Done
I call the topic, the agent receive call = done
But when the agent off-hook, no "screen pop-up' ( same problem in my LAB)
in SFDC or in the script call flows, is there a set of scpecifique thing

Thank for your help !

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