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Old 06-20-2012, 02:44 PM
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Oooops! You're right -- that should not happen! Our apologies, but thanks for pointing this out to us. We have created a ticket to get this fixed.

Were you aware that you can also click the Set E-notifications button on the Product page to get an email every time there is a new product or support notice released? We're big fans of pro-active notifications -- we also have something similar for notifying you when your Service Request status changes.

Again, we sincerely do appreciate your feedback on this and other challenges you face on our new website. Our intent was to improve findability and streamline self-service -- letting us know about these small wrinkles will help us refine the design and functionality.
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