View Single Post
Old 12-18-2013, 04:01 PM
jjashley jjashley is offline
Join Date: Nov 2013
Posts: 39
jjashley has 12 reputation points

LDN is a listed directory number as is considered to be an attendant seeking type call so will look for an attendant.

You would be better served by a voice mail person helping with the zero out but it really depends on the type of voice mail system you have. You would have to log in to the voice mail system and check the mailbox that callers go to and find out where a call is routed when zero is dialed.

Joe Ashley
Avaya Solutions Engineer
Reply With Quote