View Single Post
  #2  
Old 10-11-2018, 09:34 AM
herro7 herro7 is offline
Aspiring Member
 
Join Date: Sep 2018
Posts: 2
herro7 has 10 reputation points
Default

I just wanted to provide an update in case someone else has this issue. Avaya has researched and they feel the issue is related to the Genesys Refer-To signaling changing from User-to-User to lowercase user-to-user.

We have a support ticket with Genesys now to see if they can re-format the Refer-to to make it capitalized again.
Reply With Quote