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Old 11-28-2012, 05:35 AM
furrerm furrerm is offline
Join Date: Nov 2010
Location: WI
Posts: 191
furrerm has 13 reputation pointsfurrerm has 13 reputation points

No, IPO can not do that. I would think it is more of a training thing, tell the employees not to leave a voice-mail.

You could turn the VM answer time to like 60 seconds, and set up the users to queue the calls. if the internal people get into the users queue, hang up.
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