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Old 02-10-2016, 04:28 AM
arahamanshar arahamanshar is offline
Whiz
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Join Date: Jan 2015
Posts: 44
arahamanshar has 10 reputation points
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Please check the Agent forum and set

LoginID for ISDN/SIP Display? n

This will disable agent id being sent as the CPN

example:

display agent-loginID 3605 Page 1 of 2
AGENT LOGINID

Login ID: 3605 AAS? n
Name: sandy AUDIX? n
TN: 1 LWC Reception: spe
COR: 1 LWC Log External Calls? n
Coverage Path: AUDIX Name for Messaging:
Security Code:
LoginID for ISDN/SIP Display? y --> This needs to be set to n
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