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Old 04-10-2020, 06:34 AM
kannim kannim is offline
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Join Date: May 2019
Posts: 1
kannim has 10 reputation points
Default Invite option in equinox Unified portal is not working for calls going through CM.

Hi All,

I was deploying Equinox mgmt and Equinox media server for my customer and I could not able to Invite a participant through Unified portal "Invite a participant" as moderator.
I get error "call failed because disconnection is normal".
Call flow: Eqionox mgmt to SM, SM to CM, CM to outside using PRI.

I can able to dial-out SIP stations, Equinox video end points But while inviting CM end points and outside number i get above error.

I suspect is there any special changes do i need to check inbetween SM-CM routing policies.
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