If you are looking to insure reports on internal station to station calls, use the "intra-switch-cdr" table.
If your concern is for call recording that does no use a Meet-me conference connection, the first thing I would check is the following licenses:
- Computer Telephony Adjunct Links license on the Avaya Communication Manager
- 1pc DMCC Full license for each recorded station (DMCC Basic license is enough if you already have IP_STA license for each recorded station)
- 1pc TSAPI Basic User license for each recorded device on the AES
- Optionally 1pc TSAPI Basic User license for the monitored technical hunt group (for receiving agent status information)
- Properly sized media resource card to support recording sessions (forked RTP streams)
