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Old 06-16-2015, 09:04 AM
markgallagher markgallagher is offline
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That short code in ARS will only get applied to anything that gets to ARS, and that never happens to dialling that matches a extension number (including extensions on other systems in the SCN).

The short code is used when you dial anything that doesn't match an extension or another system short code. It routes the call and dialling to the primary to resolve. The default assumption in Server Edition is that all external calls go out on SIP trunks on the primary, so the ARS routing for external calls on all expansion systems defaults to sending those calls to the primary.
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