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Old 09-08-2014, 10:15 PM
sunilkumarv sunilkumarv is offline
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Join Date: Mar 2010
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hello,

here is the procedure

In the 46xxsettings.txt file under the “EVENT LOGGING SETTINGS”

· SET LOGSRVR X.X.X.X (Where X.X.X.X is the IP address of the Syslog Server/PC you already setup with syslog server application. Make sure that the syslog server and phones are reachable in the Network)
· On the settings file, SET LOGLOCAL 8 (For debug level).

For 46xx, 96xx, 16xx and 96x1-H323 phones:
Enter MUTE CRAFT #. Scroll down to Debug and set it ON. Also scroll down to Log and set it to Debug.
· Reboot the phones to pickup the new settings file.
· Make sure that the Syslog Server is up and running at this time to capture any event on the phones
· Do the test to reproduce problem
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