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Old 04-18-2012, 02:17 AM
pragatimasu2003 pragatimasu2003 is offline
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Default How to do CTI integration between AES and Siebel

I need help in integrating where I need to integrated AVAYA CM with Siebel CTI with the help of AES. Can anyone suggest me what are the documents I need to refer and How can I get it ?

Any help is really appreciated. Please help, with Path and name of the Book/Doc if possible, so that I can download. Thank you Pragati
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Old 05-07-2012, 04:13 AM
pmulya pmulya is offline
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Default How to do CTI integration between AES and Siebel

Hi,
looks like you are looking for CT for Siebel solution.
few year back CT 4 Siebel went end of life and end of Support as an Avaya Product. However Avaya APS team provides it has Custom offer for our interested customer and also customer has option to buy maintenance on it. I would recommend contacting your account manager to involve Avaya Professional services also you can send a email to proservices@avaya.com.
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