Avaya Support Forums  
HomeContactsHow To Buy

Go Back   Avaya Support Forums > IP Office Contact Center
Reload this Page Superviosr UI showing errors!!
FAQ Forum Rules Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-05-2016, 01:35 PM
kumar1009 kumar1009 is offline
Hot Shot
  
Join Date: Mar 2015
Posts: 12
kumar1009 has 10 reputation points
Default Superviosr UI showing errors!!
We are facing a strange issue in the customer site, when we try to login as supervisor in any of the customer PCs, we are getting a page not found error, but at same time when i log in as supervisor in my PC connected to the customer LAN i am not getting any errors.
What could be the reason?
Also i want to know the number licenses consumed by Agent and Supervisor, is it from the WebLM.
Reply With Quote
  #2  
Old 02-07-2016, 01:06 PM
kumar1009 kumar1009 is offline
Hot Shot
  
Join Date: Mar 2015
Posts: 12
kumar1009 has 10 reputation points
Default Fixed!!
The issues was with DNS entry in host file and trusted site in internet explorer.
Fixed it as per the installation guide and worked like a charm.
Reply With Quote
  #3  
Old 02-18-2016, 08:07 PM
nguye218 nguye218 is offline
Aspiring Member
  
Join Date: Oct 2015
Posts: 1
nguye218 has 10 reputation points
Default
Maybe when you install UI, you fill IPOCC IP address instead of IPOCC hostname. You can define host file of PC's Supervisor.
x.x.x.x IPOCC hostname server
Reply With Quote
Reply

Tags
error, login, supervisor

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -7. The time now is 11:16 PM.

Avaya Support Forums - Archive - Top

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.