Vector Commands

[ccasey3]

I am trying to do a command in a vector to have the callers exit out of the queue and to to a voice mail box after waiting too long in the queue. Can anyone assist me in that???

[hpenni]

Step 1: Queue-to Skill 1st
Step 2: wait-time ...
Step 3: collect 1 digits after announcement NNNN for none
Step 4: goto step 10 if digits = 1 (caller selects 1 to come out of the queue)
Step: 5: goto step 2(loops, caller in the queue)


Step 10: messaging skill (messaging huntgroup) for extension NNNN