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Old 05-23-2017, 06:13 PM
kumar1396 kumar1396 is offline
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Default Does Synonym table keep ALL agent ID and name

Hi,

Can any one tell if Synonym table in CMS db will have all the agent's ID and name?

I see many agents who have records in dagent table but those agents are not present in synonym table.

Is there any other table in Avaya CMS db where I can get list of all the agents?

Thanks,
Niraj
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