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Old 03-11-2013, 08:53 AM
erikbraga erikbraga is offline
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Unhappy Need help with EZquote

Hey,

Could someone help me? I'm having trouble with the AVAYA configuration tool EZquote. I need to configure an IPO, but every time I click on configure it takes me to this page that only has a few options to confirgure. I was not able to upload an image of the page but ill try to describe it. It had three categories "APCs GENERAL", "CM UPCs", and "PRICING RATE LOOKUP". Each with a few items to chosse from like "Survivable Remote Processor (SRP) CM", "WAN Spare Processor (WSP) Communication Manager", and "IP Agent Communication Manager". Bottome line is that it wont take me to that page where all the options for what type of user I want or how many E1s I want ect... What am i doing wrong?


I just noticed something. It is taking me to the "Maintenance Services" page when i click configure.

Last edited by erikbraga; 03-11-2013 at 09:13 AM.
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Old 03-13-2013, 03:04 PM
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wkirk wkirk is offline
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Default EZQuote

Not sure what you are seeing - do a print screen - save it in Word and attach the file so we can see what you are seeing.
Kirk

W.K. "Kirk" Kirk | Avaya | TechniCenter Engineer | Technical Support and Proposal Management ~ SME Pre-Sales Support
Westminster, CO 80234
| Voice: 1-888-297-4700 | atac@avaya.com



Quote:
Originally Posted by erikbraga View Post
Hey,

Could someone help me? I'm having trouble with the AVAYA configuration tool EZquote. I need to configure an IPO, but every time I click on configure it takes me to this page that only has a few options to confirgure. I was not able to upload an image of the page but ill try to describe it. It had three categories "APCs GENERAL", "CM UPCs", and "PRICING RATE LOOKUP". Each with a few items to chosse from like "Survivable Remote Processor (SRP) CM", "WAN Spare Processor (WSP) Communication Manager", and "IP Agent Communication Manager". Bottome line is that it wont take me to that page where all the options for what type of user I want or how many E1s I want ect... What am i doing wrong?


I just noticed something. It is taking me to the "Maintenance Services" page when i click configure.
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