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Old 01-06-2016, 05:25 PM
sethykoy sethykoy is offline
Join Date: Jan 2013
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Default Upgrading ACR10 to ACR12.1

Dear All,

I face an issue during upgrade ACR10 to ACR12.1. The new ACR can't migrate the old record. Please kindly check attach file.

Thank you in advance!
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File Type: zip ACR_Log.zip (194.8 KB, 2 views)
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Old 02-04-2016, 10:54 PM
pmulya pmulya is offline
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Join Date: Oct 2010
Posts: 23
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checking the logs i see that migration is stuck on one particular inum, the ACR should skip this once you restart the service at this point. if you still facing the issue then i would suggest you raise case with avaya support team so that we further anlayse the issue.


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