Avaya Support Forums  

Go Back   Avaya Support Forums > Avaya Aura & Unified Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 08-18-2014, 12:26 PM
brown714 brown714 is offline
Member
 
Join Date: Aug 2014
Posts: 3
brown714 has 10 reputation points
Default EC500 extnd-call fails with beeping on desk phone

Hello,

I have configured EC500 to forward to an outside number, and it is working well.

However, if I attempt to use the extnd-call button, the light flashes, and the phone beeps.

I have also confirmed that trk-to-trk transfer override is enabled in the COS affecting the station.

Beyond this, what might be causing the Extend Call to fail with this type of error feedback (the beeping)?


Thanks,

Matt
Reply With Quote
  #2  
Old 08-22-2014, 09:50 PM
sunilkumarv sunilkumarv is offline
Guru
.
 
Join Date: Mar 2010
Location: India
Posts: 124
sunilkumarv has 24 reputation pointssunilkumarv has 24 reputation points
Default

Hello,

do you see any denial events in the "list trace station" when you use this feature ?

Regards
Sunil
Reply With Quote
  #3  
Old 08-28-2015, 05:30 AM
brown714 brown714 is offline
Member
 
Join Date: Aug 2014
Posts: 3
brown714 has 10 reputation points
Default

Thanks for that!

I had 'exclusion' on. Didn't realize that EC500 is essentially bridging the call.
Reply With Quote
Reply

Tags
ec500, extnd-call

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 12:09 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.