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Old 02-03-2015, 11:19 AM
sanch327 sanch327 is offline
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Angry Activation of Scopia XT5000

We have a Scopia XT5000 purchased from Ebay. How can we activate it?
Support replied that we should obtain a Sold To number through a business partner. We located a business partner and they replied that they cannot provide one because this was a refurbished product.
Anybody knows how to activate the product and how a new service contract (if needed) can be applied to the product?
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Old 02-17-2015, 05:56 AM
desai1 desai1 is offline
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To Start with you need to register the system via GRT by grt.avaya.com

The Global Registration Tool (GRT) provides a single, global process for customers and partners to register their systems.

For more information see: https://support.avaya.com/registration

Thank you
Ankita
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Old 02-18-2015, 01:54 PM
sanch327 sanch327 is offline
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Ankita, GRT requires a Sold To Number. If you re-read my original post, please note that THAT IS THE PROBLEM!

Thanks for your help.
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