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Old 06-13-2016, 10:57 AM
farrud farrud is offline
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Question Backup/save voice messages audio only


I´m new with Avaya but we are with a internal problem to solve.

We need to save (backup) the messages boxes for all employees that left our company. Is important for us at this moment (even we dont know the password for mostly cases) to have this saved in a secure place and release a CMM user license.

1) Is it possible to backup only the VOICE messages (the file with the audio and related informations for this box)?

2) Is it possible to pick up and save (backup) only the files associated with previosly chosen voice messages?

3) Is it possible to save only the audio files?


And sorry for my English.
Fabio Arruda

Last edited by farrud; 06-16-2016 at 10:03 AM. Reason: Correct english errors
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Old 06-21-2016, 09:24 AM
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marzahn marzahn is offline
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Question Modular Messaging Backups

First of all what voice mail application are you running. If it's Modular Messaging you can but only for the entire database. So restoring it back on top of the MM system is not an option.

That question has been bugging me. So I will talk to our data warehouse guys to see whether they can open the backups. If they can it may be possible to access just the recordings you want.
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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Old 06-22-2016, 03:16 PM
farrud farrud is offline
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Default Backup Modular


Our solution is a Modular one. I will try to discover inside the backup too.
Fabio Arruda
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