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Old 08-15-2012, 08:19 AM
mbong mbong is offline
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Default Sold To Numbers Not Associated to My Account

I have been using the support.avaya.com website to manage service requests as recently as 2 weeks ago. When I checked in on the site yesterday though, it noted that no Sold To numbers are associated with my account and I could not work within the Service Request area.

Today, I no longer get that message, but I still cannot create or view service requests.

I have checked my profile and see that the default Sold To is correct and I have many Sold To numbers in my profile.

Has anyone else seen an issue like this? I have tried this on Firefox and IE9. Note that I also no longer get the pop up for the Chat support.
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Old 08-15-2012, 10:36 AM
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mmmackin mmmackin is offline
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I think this issue might be due to your specific login account. Can you contact me directly at mmmackin@avaya.com?

Thanks,
Maggie
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For PRIORITY Service, create a Service Request online at [url]http://support.avaya.com[/url].
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