Avaya Support Forums  
HomeContactsHow To Buy

Go Back   Avaya Support Forums > Avaya Aura & Unified Communications
Reload this Page Migration CC7 to AACC private reports not imported
FAQ Forum Rules Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-22-2014, 03:17 AM
cmunoz cmunoz is offline
Member
  
Join Date: Dec 2010
Posts: 5
cmunoz has 10 reputation points
Default Migration CC7 to AACC private reports not imported
Hello,

I am doing a migration from Nortel Contact Center 7.0 to AACC 6.4 in new server. In the CCMA restore procedure i could not restore the supervisor reports template, all the other CCMA components restore normaly.

Anybody knows it or his reason??

thanks Anna.
Reply With Quote
  #2  
Old 07-23-2014, 01:11 PM
ocureno2 ocureno2 is offline
Aspiring Member
  
Join Date: Jun 2012
Posts: 2
ocureno2 has 10 reputation points
Default
you have to backup the old ccma from the configuration console and than restore as upgrade into de new server an you should be able to pass everything to it, remmember the ADAM piece is the one that has all that information.
Reply With Quote
Reply

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -7. The time now is 12:38 PM.

Avaya Support Forums - Archive - Top

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.