Blocking name when calling room to room

[jehad]

In the hotel room we have t IP phones for each bridged together, when calling room to room the caller id + the name appear, is there any way that we can block the name?

[scottchi]

Hi,

You need to enable SA8744 of green feature :

SA8744 - Block Name for Room to Room Calls
For room-to-room calls, the guest’s name will be replaced with the administered room information
from the site data section of the station form. A call is considered to be room-to-room call when
both the caller and called party are administered as a “client room” COS. If nothing is administered
on the station form the display will show the extension number

[jehad]

That was very helpful scottchi,
To whome don't know how to change this, go to "change system special" from the SAT.

Thanks again

[mskinner]

This document can be very useful when activating Special Applications:

http://support.avaya.com/css/P8/documents/100156899

[pengkong]

I had tried enabling SA8744. Name is blocked and room number also blocked. Is there a way to block name but display the room number?

[mskinner]

As long as you administer the room number in the "Room" field on the Site Data portion of the "Station" form, it should display the room number.

[hussa162]

Hi , Just to add, the issue resolved for "Override VDN not working" after changing COS 1 value for client room to "N"