Avaya Support Forums  

Go Back   Avaya Support Forums > Support Site Feedback Community

Thread Tools Search this Thread Display Modes
Old 08-15-2012, 07:19 AM
mbong mbong is offline
Hot Shot
Join Date: Aug 2012
Posts: 12
mbong has 11 reputation points
Default Sold To Numbers Not Associated to My Account

I have been using the support.avaya.com website to manage service requests as recently as 2 weeks ago. When I checked in on the site yesterday though, it noted that no Sold To numbers are associated with my account and I could not work within the Service Request area.

Today, I no longer get that message, but I still cannot create or view service requests.

I have checked my profile and see that the default Sold To is correct and I have many Sold To numbers in my profile.

Has anyone else seen an issue like this? I have tried this on Firefox and IE9. Note that I also no longer get the pop up for the Chat support.
Reply With Quote
Old 08-15-2012, 09:36 AM
mmmackin's Avatar
mmmackin mmmackin is offline
Join Date: Nov 2011
Posts: 60
mmmackin has disabled reputation

I think this issue might be due to your specific login account. Can you contact me directly at mmmackin@avaya.com?

Maggie | Avaya Support Web Team | Avaya Client Services
For PRIORITY Service, create a Service Request online at [url]http://support.avaya.com[/url].
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 01:25 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.