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  #1  
Old 08-22-2013, 12:18 AM
vicm vicm is offline
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Default backup BCM50e
BCM50e v1.00.2.04.g
Element Manager 62.0.0
If you try to perform a backup, after about 5 minutes I get an error, lost contact with the station "The device connection has been lost" and then hangs indefinitely window "Call Detail Recording: Gathering data".
After the forced closure of Element Manager, retry backup immediately gives the error "Device component is restarting. Please wait 5 minutes and try again"
After this only helps restart the station. If you try to make a backup after restart all over again.
The logs says that the CPU load exceeds 98%

How to solve the problem?
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  #2  
Old 08-22-2013, 02:34 PM
clary clary is offline
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Do you have the latest patches installed on this system
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  #3  
Old 08-22-2013, 11:30 PM
vicm vicm is offline
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patches have not helped
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