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Old 03-15-2016, 05:35 AM
ocean ocean is offline
Join Date: Dec 2010
Posts: 4
ocean has 10 reputation points
Question Phone 9620 VPN, VPN phones not allowed, IPO 9.1


I set up a tunnel between IP Phone 9620 and Cisco ASA.

Tunnel works, but when the phone 9620 connects to the IPO via VPN, IPO monitor displays the message:

H323Evt: Recv GRQ from 0a1505e6
H323Evt: e_H225_AliasAddress_dialedDigits alias
H323Evt: found number <210>
H323Evt: Recv: RegistrationRequest; Endpoints registered: 0; Endpoints in registration: 0
H323Evt: e_H225_AliasAddress_dialedDigits alias
H323Evt: found number <210>
H323Evt: RRQ --- CallSigProtocol is H323AnnexL_P. Go for Avaya VPN phone
H323Evt: RRQ --- Extn(210) VPN phones not allowed

On the telephone display "Wrong Set Type" and the phone is not connected to the IPO.

The parameter "VPN phone allowed" does not exist in tab: Extension > VoiP

Last edited by ocean; 03-16-2016 at 06:52 AM.
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ip office 9.1, vpn phone

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