Avaya Support Forums  

Go Back   Avaya Support Forums > Avaya Aura & Unified Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 03-27-2013, 02:34 AM
shark3 shark3 is offline
Member
 
Join Date: Feb 2013
Posts: 4
shark3 has 10 reputation points
Default NO agnt-login button

Hello
I have :
-sip infrastructure MidsizeEnterprize 6.2 (CM 6.2, SM 6.2)
-9611G 9641G (SIP firmware 6.2.1)
I want connect as Agent of CC Elite. But i can not see agnt-login button on 9611G

Im reading "Implementing Avaya 96X1 SIP Agent
Deskphones with Avaya Aura® Call Center
Elite 6.2 "
But nothing helps me.

Anybody can help me?

What's way to find mistake?
Reply With Quote
  #2  
Old 07-05-2013, 05:44 AM
jzonneveld jzonneveld is offline
Member
 
Join Date: Dec 2011
Posts: 3
jzonneveld has 10 reputation points
Default

Did you by any chance see other feature buttons on the phone? One of the possibilities is that domain is missing on the ip-network-region/sip-trunk.

I came to one stage further, have an agent logged-in but get a feature revocation failure on auto-in and manual-in. Feature codes however do work.

I get a error 400 parse error - no entity id data message.

John
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 11:53 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.