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Old 02-27-2013, 09:55 AM
shark3 shark3 is offline
Join Date: Feb 2013
Posts: 4
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Default Elite CC with SIP 9611G firmware

I have MidsizeEnterprise 6.2
I see in SAT that version CC Elite 6.0
display system-parameters customer-options Page 6 of 11
Call Center Release: 6.0

What version SIP firmare on 9611G i have to use with Elite?
I see compabilty matrix:
there is no any 6.0 version Elite in matrix..
then i try see 6.0.1 ver ....hmm there is no any 9600
Then i see CC Elite 6.2 .. i see 9600 with fw SIP 6.2

Ok what i have to do? is any way don't upgrade CC Elite to 6.2?

By the way, when i try download SIP 6.2 fw for 9611G i saw that:
By clicking the download button, you agree to not use this software with CC Elite unless explicitly approved by Avaya. To apply for Controlled Introduction software for SIP Agents, please contact sipagent@avaya.com.

What additinal approve i have to get ?

Please advise me

Last edited by shark3; 02-27-2013 at 10:06 AM. Reason: additional information
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Old 07-05-2013, 05:47 AM
jzonneveld jzonneveld is offline
Join Date: Dec 2011
Posts: 3
jzonneveld has 10 reputation points

In a doc out of 2012 it was listed that you had to request approval of Avaya to use this software when used for SIP agents.

At this moment I am also playing with SIP6.2.2.17 and CM6.2 FP3 and SM6.3. So far no luck yet to get it fully functional

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