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Old 03-31-2016, 09:49 AM
covar covar is offline
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Join Date: Sep 2015
Location: Mexico City
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Exclamation User Interface for Reporting Error


I have IPOCC 9.1 running. On one specific Supervisor PC i'm getting an error when trying to access Contact Detail reports or Historical Reports.

A message appears:

Unknown Host
Description: Unable to locate the server named "IPOCCSERVER" -- the server does not have a DNS entry. Perhaps there is a misspelling in the server name o the server no longer exists.

This UI was working until a week ago. All other PCs are working as they should.
The HOSTNAME was configured in the HOST file on the PC.
I've uninstalled, rebooted and installed again a couple of times and it's the same outcome.

I understand that this is a PC specific error. I would like to know where to look.

Antivirus, firewall and everything else has been disabled. So I believe there must be something else that's preventing the UI to communicate to the IPOCCSERVER.

Any ideas where I might look for a solution?
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contact detail, ipocc, reporting

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