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Old 06-28-2017, 11:41 AM
coole coole is offline
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Default IP Office Hunt Group if ACCS offline

Can you configure a hunt group in the IP Office server to queue calls if the ACCS server goes off line ?

How do you route calls to the Hunt Group. Currently a short code only sends calls to ACCS.

John Cooley
Voice Engineering
Sears Holdings Management Corp.
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Old 06-28-2017, 10:33 PM
tdaway tdaway is offline
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I am sure this is not possible to happen automatically unless you manually change the destination to the hunt group extn number.
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Old 07-14-2017, 12:38 AM
sbhano sbhano is offline
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Can't we put the hunt group number in fallback at incoming call route ?
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Old 07-17-2017, 07:52 AM
gsanadze gsanadze is offline
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I would sugest to put a backup number for SIP User - put a Hunt Group number there

Last edited by gsanadze; 07-17-2017 at 07:54 AM.
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