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Old 11-01-2013, 10:15 AM
rcentella rcentella is offline
Join Date: Dec 2010
Location: Panama
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Default Replacing the IP Office unit v2

For reasons of problems with the power supply of the IP Office V6.0 cabinet replacement
With this new cabinet without probem phones worked , the downside is that now I can not access the programming using the Administrator user leaves the password is incorrect.
Utiliced ​​the method to reset the administrator password using the user security but still I keep the problem you will not let me access the manager.

There is a procedure to replace the unit's IP?,

Right now I have no management of it.

any suggestions

Someone did this happen?

The SD version is 6.0 and the cabinet that was working install to replace the 8.0

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Old 11-04-2013, 03:44 AM
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nash nash is offline
Join Date: May 2010
Location: Manchester, UK
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Solution Delivered

Sounds like you need to Default the IP Office control Unit. If you look in the documentation for IP Office this will detail exactly how you do it. If you do not have access through the Manager application, then you can connect throught the DTE connection, then using hyperterminal issue the default commands. Again, this is documented.

Hope this works out for you? As said, have a look in the avaya support website, which will detail the documents you need.
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