Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-30-2012, 07:24 AM
ifreeman ifreeman is offline
Aspiring Member
 
Join Date: Apr 2012
Posts: 1
ifreeman has 10 reputation points
Question AACC default certificate not working.

Hello,

Has anyone had any luck getting the default certificates to work with AES? I have been able to configure my AACC to communicate with AES using custom certificates however I cannot do the same with the default certificates.

I have followed the instructions, I have added every lower-case and upper-case permutation of AACCSGM and AACCSGM60 to the trusted hosts.

The one thing that I found interesting, is that the AACC Certificate Manager shows the CN to be 'aaccsgm'. The instructions seem to indicate that it should be 'AACCSGM60' They don't match and it makes me wonder.

Error from AES log:
2012-07-30 10.21.01,664 gov.nist.core.LogWriter logError
WARNING: Problem Accepting Connection
java.security.cert.CertificateException: javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated

----------------------------------------------------------------------------
AACC 6.2 with Avaya AES 6.1.

Any assistance or ideas would be greatly appreciated.

Thanks,

-Ian
Reply With Quote
  #2  
Old 07-31-2012, 04:58 AM
jvanslooten jvanslooten is offline
Aspiring Member
 
Join Date: Jul 2012
Posts: 1
jvanslooten has 10 reputation points
Default

Can you tell me what you have done. I have done it several times and is working fine.

regards,

Jeroen
Reply With Quote
  #3  
Old 07-31-2012, 05:37 AM
stphnwd's Avatar
stphnwd stphnwd is offline
Brainiac
.
 
Join Date: Jan 2011
Location: USA
Posts: 52
stphnwd has 10 reputation points
Default

The default AACC/AES certs installed with AACC work 100% of the time.
I've never had an issue using the default certs on any of my installations. Any problems related to AACC/AES communications were related to misconfigurations.

Nothing needs to be done on the AACC to implement AES except for putting in the right IP address of AES. Following the AVI file and/or documentation for installation of the certs works.
Reply With Quote
Reply

Tags
aacc, aaccsgm, aaccsgm60, aes, certificate

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 02:57 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.