Avaya Support Forums  

Go Back   Avaya Support Forums > Avaya Aura & Unified Communications

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 07-03-2013, 08:37 AM
montg7 montg7 is offline
Join Date: Jul 2013
Posts: 6
montg7 has 10 reputation points
Default Vector - where does it go?

Hi Everyone, am new to the Avaya world, but PBX saavy and VOIP saavy.

Avaya uses vectors to direct calls in ACD worlds, so I have a call comes in on an extension that points to a vector... that vector has some steps then passes to a step:

converse-on skill 67 pri m passing vdn and none

So, my first question is, what is skill 67? How do I look it up to see what the steps are, as it isn't a vector... since vector 67 has prompts, which we never hear...

So I'm trying to decide and find that skill 67.

Also, we have vectors that point to numbers which go to a 'faxbox'. I need to determine how those extensions get to that 'port' on the faxbox, but the extensions seem to just point to this skill... so am trying to find out how/where they end up (has to be a physical device somewhere, trying to find the physical device).

Am very new to Avaya, be gentle... have no idea what the commands are, and of course no manuals.

Reply With Quote


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 01:37 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.