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Old 06-07-2016, 09:28 PM
rdagur rdagur is offline
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Default ipocc abandoned calls autodial.

hello and good morning to all,
i have a question can ipocc dial abandoned calls automatically from dialer or any other option .
customer don,t want to download and up load abandoned call list in ipocc dialer.

Rajneesh dagur.
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Old 06-13-2016, 01:31 PM
kruegerb kruegerb is offline
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Location: Stuttgart-Germany
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Ask caller via IVR script if he a callback wishes. If yes, create call job for dialer. There are exmple solution in the example task flow folder in the iso
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Old 06-18-2016, 12:20 AM
rdagur rdagur is offline
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HI kruegerb, thanks for reply your idea work but customer dont want to play any announcemant.
we tie up with a Avaya devconnect partner they make a module for us to complete that project.
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Old 10-24-2018, 04:11 PM
esqui10 esqui10 is offline
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Location: Brazil
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Solution Delivered

Hi rdagur, please, could you disclose the name of the "devconnect partner" that created the IPOCC abandoned call dial solution?
We have some customers in Brazil with a similar demand.
Eric Esquivel (esqui10)
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