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  #11  
Old 02-23-2015, 08:21 AM
mcginp mcginp is offline
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Default touchscreen issue resolved

The Touchscreen issue has been confirmed to be resolved. Please ask avaya for firmware B189-IPT-H323-R1_0_1_32-012815.
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  #12  
Old 02-23-2015, 12:48 PM
ronkidd ronkidd is offline
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Release 1.0.1.32 is not a Generally Available patch. This patch addresses two specific issue; 1) Intermittent touch sensitivity, where touch screen presses with the finger-tip are recognized but using the full surface area of the finger-pad is not and/or 2) Automatic dialing by the touch screen. If your customer has either of these.

If your customer is experiencing either of these issues, please escalate through your standard process and reference https://kb.avaya.com/kb/index?page=content&id=FAQ105725 to the Avaya Service Desk and or Backbone Engineer for further processing and escalation to the B189 Customer Product Engineering (CPE, a.k.a. T4) team.

These two issues are planned for resolution in the B189 R6.6 release planned for GA in the April/May 2015 timeframe.

Ron Kidd
Avaya CPE Endpoints Manager
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  #13  
Old 03-28-2015, 01:07 AM
csuran csuran is offline
 
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I think, These kind of issues will be happen with the nonsupporting versions. Try to act with the latest version.
Retail POS
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  #14  
Old 04-28-2015, 08:34 AM
r3g1n r3g1n is offline
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Can anyone send me the link of the new firmware for the B189's?
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  #15  
Old 04-28-2015, 10:40 AM
gwebster gwebster is offline
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B189 6.6.0 can be downloaded from https://support.avaya.com/downloads/...0H.323%206.6.x
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  #16  
Old 05-05-2015, 09:39 AM
kirchenlo kirchenlo is offline
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If you have a SSO login you can download it via Avaya Website. Here the link.

https://support.avaya.com/downloads/...Type=Solutions
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