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Old 10-20-2016, 07:11 AM
rbellamkonda rbellamkonda is offline
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Default IPOCC: Error connecting to ODBC 32 bit in IVR

Doc ID: SOLN297125
Version: 1.0
Status: Published
Published date: 26 Sep 2016
Categories: Alarms/Error Codes, Configuration, Design and Implementation, Break/Fix, Interoperability, Maintenance, Installation, IP Office Contact Center
Author: Mai Nguyen

IPOCC 9.x in interfacing with Microsoft Access DB.
When attempting to use a database connection with ODBC 32 bit on client PC get error:

Problem Clarification
ODBC driver was installed and DSN connection was created, defined on IPOCC server. Accessing DB from IPOCC works.

Missing ODBC / DSN on client PC to access DB.

Please click here. (https://support.avaya.com/ext/index?...&id=SOLN297125) to view the full solution on support.avaya.com.
Raghu Bellamkonda | KCS Advisor, Knowledge Centered Support Team|
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