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Old 06-08-2010, 12:28 AM
cdresen cdresen is offline
Join Date: May 2010
Posts: 3
cdresen has 10 reputation points
Default one-X Mobile callback doesn't work

I have a problem with my one-X Mobile installation. Looks like the one-X mobile sets two zeros infront of my extension and the cm isn't recognizing any incoming invites from the one-X Mobile.

We have traced all communications with wireshark on the one-X Mobile server, and traced the incoming calls on the trunk from the CM. (We are using a Midsize Business Template as CM solution here.)

Thats what my Callcontrol.log says when I try to place a call.

From: <sip:00142@>;tag=1505998205.1.mkpaop   dpdfhhobfadicpdimo
To:  <sip:00142@;transport=TCP;lr;avaya-cm-fnu=off-hook>;tag=80a0789e5b84df1bc3b4c257ad00
Call-ID: -939698215565572436@
Via: SIP/2.0/TCP;branch=z9hG4bKAC10FEF4BADF00D0   0000128F8E368238576
Via: SIP/2.0/UDP app.ubiquitysoftware.com;branch=z9hG4bKAC10FEF4BAD   F00D00000128F8E36823
Record-Route: <sip:;lr;transport=tcp>
Server: Avaya CM/R015x.
Contact: <sip:00142@;transport=tcp>
Supported: timer, replaces, join, histinfo
Content-Length: 0
As you can see in the From and To Header, there is always a 00 infront of the actual extension. I tried to use the dial-plan to cut them off, but nothing that I configure seems to change anything. Is there some sort of trick to it or am I missing something?

This is what I see when I trace my trunk:

15:24:33     Calling party trunk-group 12 member 1  cid 0x226f
15:24:33     Calling Number & Name NO-CPNumber NO-CPName
15:24:33     active trunk-group 12 member 1  cid 0x226f
15:25:33     idle trunk-group 12 member 1  cid 0x226f
Here you see, no number or anything is recognized. The call simply drops after one minute of waiting.

Does anyone have a working solution installed?

I would really appreciate any help or idea I can get!

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