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Old 10-31-2013, 10:37 PM
graha31 graha31 is offline
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Default upgrade ip office R7.0 to R8.0

i am upgrading a ip office R7.0 to R8.0 but the upgrade is fail because the it can't found some .bin files from the primary folder from the ip office admin DVD.and i also install the upgrade license R8.0 (5) and essential edition and R8+ Preferred Edition (VM Pro). need some help fast.
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  #2  
Old 11-04-2013, 08:22 AM
furrerm furrerm is offline
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If you upgraded you manager, by installing the r8 admin program, you should have all files.

Check your working directory and make sure that it is pointing to your manager directory.
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Old 11-07-2013, 02:07 PM
graha31 graha31 is offline
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furrerm,

i check my working directory and it is fine. what i notice is the file that the upgrade is searching for it cannot find it in crogram files/Avaya/IP Office/Manager. for example the upgrade is searching for a "9500R39.bin" and what is in the crogram files/Avaya/IP Office/Manager is a"9500R37"
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Old 11-08-2013, 12:05 PM
furrerm furrerm is offline
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Did you upgrade manager? What are you using for na FTP server? The SD card, or manager?
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Old 11-09-2013, 06:06 AM
graha31 graha31 is offline
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furrerm,

No i didn't upgrade the manager.i install the manager from R8.0 DVD.
do i need to upgrade the manager to the latest version manager.
am using the manager as the ftp server.
the release on ip office is R7.0 (36) am trying to upgrade IPO LIC UPG R8.0(5) .


anyone need some help please.

Last edited by graha31; 11-12-2013 at 07:00 AM.
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  #6  
Old 11-14-2013, 10:34 PM
ss14 ss14 is offline
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Solution Delivered

First you upgrade the manager software to 8.0 and then try upgrading.
This will work

Last edited by rbrookes; 11-20-2013 at 01:18 PM.
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  #7  
Old 11-18-2013, 11:14 PM
graha31 graha31 is offline
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Solution Confirmed

thank guy it work !! thank again

Last edited by rbrookes; 11-20-2013 at 01:19 PM.
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