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  #1  
Old 06-28-2017, 09:44 PM
prasa7 prasa7 is offline
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Default Service user password

how do we reset the service user password.
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  #2  
Old 06-29-2017, 12:59 AM
kruegerb kruegerb is offline
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which version?
in actual 10.1 you can change it in UI: log in as service, go to menu File -> Change Password
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Old 06-29-2017, 06:05 AM
prasa7 prasa7 is offline
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I don't have a service password so I need to reset it. So I can log in as a service user . On version 9.1.9
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Old 06-30-2017, 01:29 AM
kruegerb kruegerb is offline
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why to login with service? isnt it possible to login as Administrator?
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  #5  
Old 06-30-2017, 01:37 AM
kruegerb kruegerb is offline
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you can reset to the default Passwort:
Open a command window
change folder to c:\Program Files\Avaya\IP Office Contact Center\PostgreSQL\9.3\bin
type psql cc Administrator
type password for Administrator account if queried for
type select reset_service(); and press Return key

Maybe an info message like following is shown:
cc=# select reset_service();
INFO: ABSORB_INIT successfull!
CONTEXT: SQL-Anweisung "SELECT notifyLNA_GlobalAccount('UPDATE', NEW, OLD, clie
ntName)"
PL/pgSQL-Funktion globalaccounttupd4notify() Zeile 7 bei Zuweisung
SQL-Funktion "reset_service" Anweisung 1
INFO: OrbHelper::initializeOrbObject(1): TriggerRef: IOR:010000001b00000049444c
3a4c4e41457874656e73696f6e4e6f746966793a312e300000 01000000000000006c000000010102
00100000003133352e3132342e3130392e31383000f6c20000 14000000ff6269646972fe2ed7d454
01000c68000000000102000000000000000800000001000000 00545441010000001c000000010000
00010001000100000001000105090101000100000009010100
CONTEXT: SQL-Anweisung "SELECT notifyLNA_GlobalAccount('UPDATE', NEW, OLD, clie
ntName)"
PL/pgSQL-Funktion globalaccounttupd4notify() Zeile 7 bei Zuweisung
SQL-Funktion "reset_service" Anweisung 1
reset_service
---------------
(1 row)
Password is now reset to its default value.
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