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Old 10-11-2016, 06:03 PM
maxwe16 maxwe16 is offline
Join Date: Dec 2015
Posts: 8
maxwe16 has 10 reputation points
Default attendant answer 1st ?

Hello, I am by far no expert with IP Office or Voicemail Pro, our office is using Voicemail pro client 6.1 and currently if someone calls the main receptionist number it will ring like a normal phone about 5 rings and if the receptionist doesn't answer it will go to an attendant recording, "sorry we missed your call, dial your extension or 0 for the front desk"

My question is.....is there some way to make the receptionist phone not ring when someone calls and just go straight to the attendant recording and if they want to talk to the receptionist then they hit 0 and then the receptionist phone will ring?

I simply don't have a clue how to do this.

Thank you
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