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Old 07-12-2018, 10:34 AM
arsha2 arsha2 is offline
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Question IPOCC- Open Database Error- delayed response in case DB SQL is down

in IPOCC IVR Editor, if Open DB has some SQL Server/DB link issue so Error response after 1 minutes for further action. I want to tear call with some Announcement/ call treatment but till 1 minutes call silence ( even wait music/ any announcement not work, can we minimize this timeout time.
As 1 minutes are too long to give any E response as DB server can be down any time so all user calls will be treat as no response.
Can anyone experience this DB server link down long timeout issue?
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