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Old 11-21-2013, 12:38 PM
tsmithavaya tsmithavaya is offline
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Default Twinning call with no voice.

Call rings desk phone and cell phone as intended. when answering twinned call on cell no voice and when picked up at desk phone, voice sounds normal. IP office is using SIP trunks.
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Old 11-22-2013, 07:19 AM
tsmithavaya tsmithavaya is offline
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Solution Confirmed

RTP keepalives was the answer on System/Lan1/Voip. All working.

Last edited by rbrookes; 11-23-2013 at 04:50 AM.
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Old 11-23-2013, 04:51 AM
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Thanks tsmithavaya for posting this answer.
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Old 02-28-2017, 11:28 AM
chris277 chris277 is offline
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Quote:
Originally Posted by tsmithavaya View Post
RTP keepalives was the answer on System/Lan1/Voip. All working.
I am having the same issues but I dont quit understand how to correct the issue
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Old 02-28-2017, 05:00 PM
thiel2 thiel2 is offline
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On the LAN port that is used for your SIP trunk - go to the VoIP tab, Scroll down to the box for Keepalives, and change the setting in the drop down box for Scope to RTP, probably change Initial keepalives to tEnabled, and set a Periodic timeout other than 0
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