Avaya Support Forums  

Go Back   Avaya Support Forums > IP Office Contact Center

Thread Tools Search this Thread Display Modes
Old 02-16-2019, 09:52 AM
arshad2 arshad2 is offline
Join Date: Feb 2015
Posts: 29
arshad2 has 10 reputation points
Angry IVR Script- Dbupdate failed- error is randomly. why?

Hi All,
can some one tell me reason of failure/error of db update failed randomly. due to this error it not update Db data and db fields left blank where scrip tag got variable data successfully.
Or tell me how to decode this error or from where i can seek more details on this error to resolve this error.

matter is urgent please.

N1619d 16:58:58.494 VC_VUS [0x00005A0C] VUS_Element::ElemUpdateTable(,U_TPIN-CRM,0xFAD603DF,0,0x1222F9)::run(0x6383655C11010700 ) Starting Element
N1620d 16:58:58.502 VC_INT_ERROR [0x00005A0C]
N1621d 16:58:58.503 VC_VUS [0x00005A0C] VUS_Element::ElemUpdateTable(,U_TPIN-CRM,0xFAD603DF,0,0x1222F9)::run(0x6383655C11010800 )ERROR Element Finished
N1622d 16:58:58.503 VC_VUS [0x00005A0C] VUS_Element::ElemElemCloseDB(,U_TPIN-CRM,0xFAD603DF,0,0x1222F9)::run(0x6383655C11010800 ) Starting Element
N1623d 16:58:58.503 VC_VUS [0x00005A0C] VUS_Element::ElemElemCloseDB(,U_TPIN-CRM,0xFAD603DF,0,0x1222F9)::run(0x597C8E5B1101CF01 ) SUCCESS Element Finished
N1624d 16:58:58.503 VC_VUS [0x00005A0C] VUS_Element::ElemOpenDB(DB7,U_TPIN-CRM,0xFAD603DF,0,0x1222F9)::run(0x597C8E5B1101CF01 ) Starting Element
N1627d 16:58:58.535 VC_VUS [0x00005A0C] VUS_Element::ElemOpenDB(DB7,U_TPIN-CRM,0xFAD603DF,0,0x1222F9)::run(0x597C8E5B1101CE01 )SUCCESS Element Finished
N1628d 16:58:58.535 VC_VUS [0x00005A0C] VUS_Element::ElemUpdateTable(,U_TPIN-CRM,0xFAD603DF,0,0x1222F9)::run(0x597C8E5B1101CE01 ) Starting Element
N1629d 16:58:58.544 VC_INT_ERROR [0x00005A0C]
N1630d 16:58:58.544 VC_VUS [0x00005A0C] VUS_Element::ElemUpdateTable(,U_TPIN-CRM,0xFAD603DF,0,0x1222F9)::run(0x597C8E5B1101CD01 )ERROR Element Finished
N1631d 16:58:58.544 VC_VUS [0x00005A0C] VUS_Element::ElemElemCloseDB(,U_TPIN-CRM,0xFAD603DF,0,0x1222F9)::run(0x597C8E5B1101CD01 ) Starting Element
N1644d 16:58:58.545 VC_VUS [0x00005A0C] VUS_Element::ElemElemCloseDB(,U_TPIN-CRM,0xFAD603DF,0,0x1222F9)::run(0x750265C11010000) SUCCESS Element Finished
N1645d 16:58:58.545 VC_VUS [0x00005A0C] VUS_Element::ElemText(,U_TPIN-CRM,0xFAD603DF,0,0x1222F9)::run(0x750265C11010000) Starting Element
N1650d 16:58:58.590 VC_VUS [0x00005A0C] --- VUS_PlayFile::startPlay FileName: Music.wav
Reply With Quote
Old 04-11-2019, 12:47 AM
kruegerb kruegerb is offline
Join Date: Oct 2013
Location: Stuttgart-Germany
Posts: 276
kruegerb has 12 reputation points

enable ttrace category VC_DB and VC_DB_Interface, this should give hints, why SQL command is failing
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 08:02 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.